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Company Name Imelda O Hanlon
Job Title Systems Engineer - Level 2
Location Wexford
Date Posted August 11, 2017
Category Support
Job Type Permanent
Salary Negotiable
Minimum Experience Required 4-5 years experience
Start Date ASAP
Reference No. CRIOH1564
Consultant Contact Imelda O Hanlon
Consultant Telephone 01 8026434

Description

Systems Engineer Level 2 for Service Desk - Wexford

Would you like to work for an IT organisation that invests in their people?

If you would, call me today as we are currently looking to recruit an experienced technical/systems support engineer with proven experience in a service desk environment.  The ideal candidate will have a broad technical background and excellent communication skills.  Ideally you will work closely with clients and handle directly their queries and aim to resolve their query maintaining customer satisfaction at all times.

 

Key Attributes

• Good communication and interpersonal skills are essential

• Ability to work and communicate with all levels of staff at client site is critical

• Team player

• Ability to identify when assistance is required to resolve queries

• Understanding of ensuring service meets pre-determined SLA

• Excellent verbal and written English –language communication skills

• Highly motivated and committed to service delivery

• A passion for ‘always learning’ and an ability to learn new products and technology

 

Key skills 

• Experience working with Exchange Server2000/2003/2008/Small Business Servier2003, Active Directory

• MCSA/MCSE preferable but not essential

• Demonstrate key troubleshooting  skills

• Familiar with Terminal Services/SSL VPN

• Knowledge of (Cisco/SonicWALL) Firewall and Routers

• Good working knowledge of server hardware and storage

• Citrix and Virtualisation experience also an advantage

 

For further information please contact Imelda O Hanlon on 01 8026434