Agencies remain a critical cog in the recruitment process

Direct recruitment models may be popular with some multinational or even smaller organisations but there’s no substitute for the face to face contact between candidate and professional agency executive during the recruitment process.  And that’s according to job seekers.

Three quarters of respondents to our IT employment market survey said they prefer to conduct the recruitment process using a combination of direct and agency approach.  Just 18 per cent prefer the direct model exclusively.

Recruitment agencies and recruitment websites were cited as the most popular channels used for job searches by 19 per cent of respondents.  Almost half or 49 per cent cited the effectiveness of recruitment agencies as excellent or very good, while just under one third or 31 per cent cited it as satisfactory.

LinkedIn has grown hugely in terms of its popularity as a job search tool with 17 per cent confirming its use as part of the process to identify job opportunities.  49 per cent of respondents also cited it as excellent or very good in terms of effectiveness.  This is in stark contrast to other social media tools such as Facebook and Twitter which are used by just one per cent of respondents.  87 per cent cited their effectiveness as either poor or very poor.

Word of mouth has taken a slight dip in terms of effectiveness with just 15 per cent citing it as excellent compared to 23 per cent in 2011.  Just under one third or 31 per cent find it very good.  Career fairs and expos have taken a bounce in terms of popular with 18 per cent characterising an experience as either excellent or very good compared to just 8 per cent in 2011.

This is perhaps reflected by an increase in attendance at these events with 47 per cent of respondents confirming they have attended one or more in the last 12 months, compared to 31 per cent in 2011.

Experiences of individual recruitment agencies vary and there still appears to be an issue with maintaining high standards of engagement by agencies with individual candidates.  29 per cent of respondents said they experienced an agency submitting their CV for a position, without prior approval. This is down slightly from 36 per cent recorded in 2011 but is worrying nonetheless.

On a less serious note, perhaps, 43 per cent of respondents said their salary expectations had been misrepresented to a prospective employer.  This figure is up slightly on the 40 per cent recorded in 2011.

At Clarion Resourcing we encourage candidates to carefully scrutinise the agencies they work with.  Do they have a candidate charter for example that lays out the rules of engagement with you and outline their approach in helping you to develop your career?  Are they a member of the National Recruitment Federation which lays down standards for the recruitment industry?

By and large, the experience with recruitment agencies is a positive one with 46 per cent of our respondents saying that they were pleasantly surprised by the level of service they received from a recruitment agency in the last 12 months.  Let’s hope that those figures increase next year.

Clarion Resourcing’s survey was conducted online during December 2012 through emails, a LinkedIn advertising campaign and a pop survey to all visitors to the Clarion Resourcing website.  A total of 103 individuals responded to the questionnaire.  One third of respondents are currently in permanent positions, one third are in contract roles and just over one quarter or 26 per cent are between assignments.  84 per cent of respondents are from Ireland with 9 per cent from the United Kingdom.

On February 7th, 2013, posted in: Blog by

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